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CHINA (ASIA) LOCATION
|Services ||Description |
|Broadband Installation ||Cable and DSL installation (Time Warner, AT&T, Verizon, etc) |
|Network Configuration ||DNS, DHCP, Active Directory, switch, lan setting, IP configuration, etc |
|Virus/Spyware Removal ||"I Love You" virus, VBS funlove letter, Melissa, Trojan, Worm, back door |
|Software Upgrades ||Microsoft Vista, Windows Platform, Office, Adobe Photoshop, Illustrator, etc |
|Training & Tutoring ||PC maintainance, Network+, A+, MCSE, Java, etc |
|Hard Drive Recovery ||undelete data, partition lost, hard driver down, etc |
|Wireless LAN Setup ||Wireless Rounter configuration, policy, security, schedule, etc |
|Router Installation ||set up VPN, policy, IP address, router table, etc |
|Network Wiring ||wire making, wire linking, network configuration, etc |
|Desktop Repair || Internet Explorer, Netscape, Mozilla Firefox, Outlook, web, office, etc |
|Computer Repair ||regular maintainance, trouble-shooting, network disconnect, etc |
|System Restoration ||Windows down, blue/black screen, boot repetition, etc |
|Hardware Upgrades ||CPU, mainboard, memory, hard driver, video card, audio card, dvd-rom, etc |
|Firewall Installation ||Symantec, Mcafee, Kaspersky and other third-party firewall, hardware firewall |
|DSL Configuration ||set dial-up of DSL modem and PPPOE configuration |
|Data Protection ||Symantec Ghost solution, Veritas, RAID 5, etc |
|Laptop Repair Service ||trouble-shooting, replace LCD, fan and battery, fix hardware, etc |
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|Disclaimer/Limitation of Warranties |
ITC warrants that the Service will be performed in a good and workmanlike manner consistent with practices employed by persons knowledgeable in technical support of non-excluded systems or applications. ITC TOTAL LIABILITY FOR BREACH OF THIS WARRANTY SHALL BE, AT ITC SOLE DISCRETION AND OPTION, TO (a) REPERFORM THE SERVICE, OR (b) REFUND THE CHARGES AND FEES PAID FOR THE SERVICE GIVING RISE TO THE BREACH. THIS LIMITED WARRANTY AND THE REMEDIES FOR A FAILURE OR BREACH OF SUCH LIMITED WARRANTY ARE EXCLUSIVE.
IF YOUR USE OF THE SERVICE RESULTS IN THE NEED FOR SERVICING OR REPLACING EQUIPMENT OR DATA, ITC IS NOT RESPONSIBLE FOR THOSE COSTS.
EXCEPT AS STATED ABOVE, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," AND ALL WARRANTIES, EXPRESS OR IMPLIED, ARE DISCLAIMED, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, QUIET ENJOYMENT, NON-INFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE. WE ARE NOT RESPONSIBLE FOR DAMAGE OR LOSS CAUSED BY THE SERVICE. THE SERVICE MAY BE UNAVAILABLE UNEXPECTEDLY AS A RESULT OF ERRORS OR CIRCUMSTANCES BEYOND OUR CONTROL ITC CANNOT AND DOES NOT GUARANTEE CONTINUOUS, UNINTERRUPTED OR SECURE ACCESS TO THE SERVICE.
Limitation of Liability
ITC AND ITS DIRECTORS, OFFICERS AND EMPLOYEES SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, LITIGATION OR THE LIKE) ARISING OUT OF THE SERVICE, INCLUDING DAMAGES RESULTING FROM ANY DECISION MADE OR ACTION TAKEN BY YOU IN RELIANCE UPON THE SERVICE, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE (BUT EXCLUDING CLAIMS ARISING OUT OF PERSONAL INJURY OR DEATH) EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.. ITC ENTIRE LIABILITY ARISING OUT OF THE SERVICE, OR FROM ITC NEGLIGENT OR OTHER ACTS OR OMISSIONS, SHALL BE LIMITED TO THE CHARGES AND FEES PAID BY YOU FOR THE SERVICE GIVING RISE TO THE CLAIM, IF ANY.
THE PROVISIONS OF THIS PARAGRAPH WILL SURVIVE ANY TERMINATION OF THIS AGREEMENT. SOME STATES DO NOT ALLOW THE LIMITATION OF LIABILITY, SO ALL OR PORTIONS OF THE FOREGOING LIMITATION MAY NOT APPLY TO YOU.